1. Introduction
Welcome to Archayan Jewellers! This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases. By using our services, you consent to the practices outlined in this policy.
2. Information We Collect
We may collect the following information when you interact with our website:
- Personal Information: Your name, email address, phone number, billing and shipping address, and payment details when making purchases.
- Technical Information: IP address, browser type, device information, and website usage patterns collected through cookies and similar tracking technologies.
- Communication Data: Information provided when you contact customer support, submit inquiries, or sign up for newsletters.
3. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill orders, manage transactions, and provide delivery updates.
- Customer Service: To respond to inquiries, requests, or complaints and offer tailored support.
- Marketing Communications: To send promotional offers, updates, and newsletters with your consent. You can opt out at any time.
- Site Improvement: To analyze website usage, improve our offerings, and personalize your shopping experience.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share it with:
- Service Providers: Third-party vendors assisting with payment processing, delivery, marketing, or website analytics.
- Legal Compliance: Law enforcement or regulatory authorities when required by law.
5. Security of Your Information
We take reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. Our website uses secure connections (SSL) for data transmission, and payment information is encrypted.
6. Cookies and Tracking
We use cookies to enhance your experience on our website, personalize content, and understand site usage. You can control cookie preferences in your browser settings.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including access, correction, or deletion of your data. You may contact us to exercise these rights.
8. Updates to This Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Please review it regularly for the latest information.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Address: Shop 12, Gold Souk Extension, Hind 5, Deira, Dubai, UAE
Email: [email protected]
Phone: +97143270068